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Privacy Policy
Ellezen, Inc. Privacy Policy
Effective Date: January 25, 2026
1. Introduction
Welcome to Ellezen, Inc. (“we,” “us,” or “our”). Your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.ellezen.store, shop in our stores, use our mobile applications, or otherwise interact with our brand (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.
2. Scope and Definitions For clarity:
• “Personal Data” means information that identifies, relates to, or could reasonably be linked to you.
• “Usage Data” refers to information automatically collected about your interaction with our Services (e.g., IP address, browser type).
•“Service Providers” are third-party companies that perform services on our behalf (e.g., payments, analytics, marketing).
• “Affiliates” means entities under common ownership or control with Ellezen, Inc.
• “You” or “Your” means the individual using our Services.
This policy applies to all users of our Services worldwide, subject to additional rights and disclosures for specific regions (see Section 11).
3. What Information We Collect We collect both personal and non-personal information:
a. Information You Provide
• Contact details (name, email, phone number, address, e-mail address, online identifier)
• Account information (username, password, preferences)
• Payment and transaction data (billing address, purchase history, credit/debit card information)
• Communications (customer service interactions, reviews, survey responses)
• Ambassador/influencer program data (social handles, tax IDs, performance metrics — if applicable)
b. Information Collected Automatically
• Device and usage data (IP address, browser, device type, operating system, referring URLs, interactions, timestamps)
• Location data, when enabled
• Cookies and tracking technologies (see Section 6)
c. Information from Third Parties
• Social media platforms, if you connect through them
• Advertising partners, analytics providers, and affiliates
• Public databases or data enrichment services for marketing purposes
4. How We Use Your Information. We use your data to:
• Process and fulfill orders, payments, returns, and customer support requests
• Manage and improve your account and shopping experience
• Personalize products, content, and marketing based on preferences
• Communicate about orders, updates, and promotional offers (with your consent)
• Conduct analytics and market research
• Prevent fraud, abuse, and security incidents
• Comply with legal obligations
• Manage ambassador or affiliate programs
5. Sharing and Disclosure. We may share your information as follows:
• With Service Providers performing functions such as order fulfillment, shipping, marketing, or analytics under strict confidentiality
• With Affiliates and subsidiaries for internal operations consistent with this policy
• With Business Partners (for promotions, joint offerings, or giveaways)
• For Legal and Safety reasons, including responding to lawful requests, protecting our rights, property, or customers
• In Business Transfers, such as mergers, acquisitions, or sale of assets
• With Your Consent, where applicable
We do not sell your personal information in the traditional sense. However, we may share limited data for targeted advertising purposes (see Section 6).
6. Cookies, Analytics & Targeted Advertising
Ellezen, Inc. and our third-party partners use cookies, pixels, tags, and other tracking technologies to:
• Enable site functionality
• Analyze user behavior to improve products and experience
• Deliver personalized ads across platforms.
You can control cookies through your browser or opt-out of targeted advertising through industry links like:
• Network Advertising Initiative (https://www.networkadvertising.org/choices/) or via
Digital Advertising Alliance (https://youradchoices.com/) Disabling cookies may affect your browsing experience or limit access to some Services.
7. Data Transfers
Your data may be transferred to and processed in countries where Ellezen, Inc. and its service providers operate, including the United States.
We use safeguards such as Standard Contractual Clauses (SCCs) and data processing agreements to protect international transfers.
8. Retention & Security
We retain personal data only as long as necessary to fulfill the purposes described in this policy or to comply with legal, tax, or accounting requirements. We employ administrative, technical, and physical security measures to protect your data. However, no electronic storage method is 100% secure.
9. Children’s Privacy
Our Services are not directed to children under 16 (or the applicable minimum age in your jurisdiction). We do not knowingly collect data from children. If we learn we’ve collected such data, we’ll promptly delete it.
10. Your Rights & Choices. Depending on your jurisdiction, you may have the right to:
• Access or request a copy of your personal information
• Correct or update your data
• Delete your data (“Right to be Forgotten”)
• Opt out of marketing communications or targeted ads
• Limit the use or disclosure of sensitive personal data
• Withdraw consent where applicable
To exercise these rights, contact us at privacy@ellezen.store. You can also unsubscribe from marketing emails by clicking the link in any message we send.
11. Region-Specific Disclosures
a. California Residents (CCPA/CPRA)
. If you reside in California, you have specific rights regarding:
• Knowing categories and specific pieces of data collected
• Requesting deletion of your data
• Opting out of “sale” or “sharing” for targeted advertising We do not discriminate against users who exercise these rights.
b. European Economic Area (EEA) & United Kingdom (GDPR) . If you are in the EEA/UK:
• The legal basis for processing includes consent, contract necessity, legitimate interests, and compliance with legal obligations.
• You may contact info@ellezen.store to exercise GDPR rights or lodge complaints with your local authority.
c. Middle East and Asia-Pacific (APAC) Regions
For users located in the Middle East or Asia-Pacific (APAC) regions (including countries such as the United Arab Emirates, Saudi Arabia, Singapore, Australia, Hong Kong, Japan, and others), Ellezen, Inc. complies with applicable privacy and data protection laws in those jurisdictions. We:
• Collect and process personal data only for legitimate business purposes and with your consent where required.
• May transfer your data internationally to the United States or other countries where our service providers operate, ensuring protection consistent with this Privacy Policy. • Provide access, correction, and deletion rights in accordance with local laws (for example, the UAE Personal Data Protection Law (PDPL), Singapore’s PDPA, or Australia’s Privacy Act 1988).
• Require all vendors and partners who process personal information on our behalf to implement equivalent security and confidentiality safeguards. To make a privacy request or raise a concern under local laws, contact us at privacy@ellezen.store, specifying your country of residence. We will respond in accordance with regional regulatory timelines.
12. Ambassador / Influencer Program
Participants in Ellezen, Inc.’s Ambassador or Influencer programs agree that we may collect and process additional data — such as social handles, images, content performance, tax IDs, and payment information — for program management, promotions, and compliance. Any image rights or publicity use is governed by separate agreements.
13. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated “Effective Date.” Continued use of our Services after updates means you accept the revised terms.
14. Contact Us
For questions, concerns, or data rights requests, contact:
Ellezen Inc. Privacy Office
Email: privacy@ellezen.store
Address: Ellezen, INC
584 Castro street #432
San Francisco, CA 94114